Sranan Handel is built on integrity, reliability, and Christian values and norms. We provide space for professional services and trade that contribute to the growth and development of our society.
We stand for professional, reliable, and ethically responsible service.
In these terms, the following definitions apply:
These terms and conditions apply to all use of the platform and to all services provided by Sranan Handel.
By using the platform, the user declares to have read and expressly agreed to these terms. If the user does not agree, use of the platform must be discontinued immediately.
Sranan Handel reserves the right to unilaterally amend these terms. In the event of material changes, users will be notified at least 30 days in advance via the platform or by email. The most current version is always available on the website. Continued use of the platform after the effective date of a change constitutes acceptance of the amended terms.
Sranan Handel acts solely as a provider of advertising space. Sranan Handel is not a party to any transaction or agreement between users.
Sranan Handel:
Use of the platform and entering into transactions via the platform is entirely at the user's own risk.
Sranan Handel is not liable for:
The user is obliged to:
Registration takes place via WhatsApp OTP verification or Google login. Google login requires no additional OTP.
Sranan Handel has the right to, without stating a reason and without liability:
The advertiser is fully and solely responsible for:
It is not permitted to post listings relating to:
Sranan Handel reserves the right to:
Uploaded photos are automatically screened for inappropriate content before a listing enters our team's review queue. Flagged photos are held until a staff member manually approves or rejects them.
Posting a job is always free, limited to a maximum of 3 jobs per user per day. Up to 5 professionals may respond to a job, after which it automatically closes to new responses. Want to receive more responses? You can unlock 5 additional response slots for a small fee.
Sranan Handel offers both free and paid services. Paid services may include:
All prices listed are in Surinamese Dollars (SRD), unless explicitly stated otherwise, and are inclusive of any taxes.
Payment must be made in the manner specified by Sranan Handel. Upon completion of payment, the agreement is concluded and prices are binding. A listing left unpaid for 5 days is automatically removed.
Sranan Handel does not guarantee specific results, such as sales, leads, or responses, as a result of paid services. Payment applies solely to the provision of the service itself.
When upgrading a running subscription to a higher tier, the professional pays only the difference; the benefits of the new tier take effect immediately and no refund is given on the remaining balance of the previous tier. The 28-day subscription cycle continues unchanged from the original start date. A renewal reminder is sent 7 days before the subscription expires.
Refunds are granted only in the cases described below.
You are entitled to a full refund when:
You are entitled to a partial refund when you terminate a subscription mid-term after using leads; leads already used are not refunded.
No refund is granted for:
You can request a refund via WhatsApp or email (info@srananhandel.com), stating your name, phone number, the amount, a copy of your proof of payment, and a brief description of the reason. We process your request within 3 business days. If approved, the refund is made to the account used for payment; this may take up to 5 business days, depending on your bank.
Sranan Handel reserves the right to charge administrative fees and to refuse refund requests in the event of abuse or violation of these terms.
Sranan Handel's liability is at all times limited to the maximum amount the user paid to Sranan Handel in the 28 days preceding the event causing the damage.
Sranan Handel is under no circumstances liable for:
This limitation of liability does not apply to damage resulting from intent or deliberate recklessness on the part of Sranan Handel.
In the event of a well-founded suspicion of fraud, abuse, or violation of these terms, Sranan Handel is entitled to immediately:
Users are required to report suspicious, fraudulent, or abuse-related activity promptly via info@srananhandel.com.
All intellectual property rights relating to the platform, including but not limited to the logo, name, structure, texts, and software, belong to Sranan Handel. It is not permitted to use, reproduce, or distribute these without prior written consent.
By posting a listing, the advertiser grants Sranan Handel a non-exclusive, royalty-free license to display the listing content on the platform and use it for Sranan Handel's promotional purposes, solely for the duration of the listing's publication.
Sranan Handel processes personal data in accordance with the applicable privacy policy, available on the website. By using the platform, the user consents to the processing of personal data as described in that policy.
Sranan Handel takes appropriate technical and organizational measures to secure personal data.
Sranan Handel strives for the highest possible availability of the platform, but does not guarantee uninterrupted or error-free operation.
The platform may be temporarily unavailable due to:
Sranan Handel is not liable for damage resulting from temporary unavailability. Sranan Handel reserves the right to modify, expand, or discontinue the platform at any time.
Sranan Handel may, at any time, without prior notice and without liability, terminate or restrict a user's access to the platform, in particular in the event of:
Upon termination, all outstanding services lapse without any right to a refund, unless otherwise provided in Article 7.
Sranan Handel gives users the option to post reviews about professionals after a job has been completed via the platform.
Sranan Handel reserves the right to remove or hide reviews if:
Honest negative reviews are not removed solely at the request of the professional. Sranan Handel strives for transparency and authenticity in ratings.
A professional who objects to a review can report this via info@srananhandel.com. Sranan Handel will assess the objection and make a decision within 5 business days. Sranan Handel's decision is binding.
Sranan Handel places great value on the safety of its users. We advise every user to follow the guidelines below when entering into transactions via the platform.
Suspect fraud, a scam, or abuse? Report it directly via info@srananhandel.com or via WhatsApp at +597 8840635. Sranan Handel takes all reports seriously and handles them as quickly as possible.
These terms and all legal relationships between the user and Sranan Handel are governed by the law of the Republic of Suriname.
Disputes arising from or related to these terms shall be submitted exclusively to the competent court in the district of Paramaribo, Suriname.
The parties will, however, first attempt to resolve a dispute through mutual consultation before involving the court.
Do you have a complaint, for example about a listing, another user's behavior, a payment, or a decision by Sranan Handel? Contact us via info@srananhandel.com or via WhatsApp, stating "FORMAL COMPLAINT". Please state your full name, phone number, a clear description of the complaint, and the solution you expect. Formal complaints are handled within 5 business days.
Filing false complaints with the intent to harm another user is not permitted and may result in your account being blocked.
For questions, complaints, or reports, you can contact us via:
Sranan Handel aims to respond to all messages within 5 business days.
We use cookies to improve your experience.We use cookies to improve your experience and analyse our services. Read our cookie policy for more information.
